General Questions

• What kind of products do you sell? We offer a wide variety of food and drink products, including fresh produce, pantry staples, gourmet ingredients, and ready-made meals.
• Do you offer delivery? Yes, we offer delivery services within [your delivery area]. Please check our delivery page for more details and fees.
• How can I track my order? Once your order is shipped, you will receive a tracking number via email. You can use this number to track the progress of your delivery on the shipping carrier's website.

Product Questions

• Are your products fresh? We prioritize freshness and quality in all our products. Our produce is sourced daily, and our ready-made meals are prepared with the freshest ingredients.
• Do you offer organic or gluten-free options? Yes, we have a selection of organic and gluten-free products. Please look for the corresponding labels on our website.
• Can I request special dietary accommodations? We can accommodate certain dietary restrictions, such as allergies or intolerances. Please contact our customer service team for more information.

Payment and Returns

• What payment methods do you accept? We accept payment methods, including credit cards, PayPal, Apple Pay.
• What is your return policy? We offer a 30-day return policy for unopened and undamaged products. Please refer to our terms and conditions for more details.

Other Questions

• How can I contact your customer service team? You can contact our customer service team by email at [email address] or by phone at [phone number].
• Do you offer gift cards? Yes, we offer gift cards. Please visit our gift card page for more information.